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Festive Season Closure Notice

We'd like to inform you that our operations will be closed for the festive season from 20th December 2024 to 13th January 2025 @10AM. Orders placed on or before the 20th of December will be processed and delivered as usual. However, any orders placed after the 20th of December will be processed starting from 13th January 2025.

Thank you for your continued support throughout 2024. We wish you a very Merry Christmas and a Happy New Year! We look forward to serving you again in the new year!

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TERMS AND CONDITIONS MINIMUM TERMS AND CONDITIONS 1. Detailed description of goods and/or services iRobust Tech is a business in the e-Commerce industry that offers latest technology trends such as Rugged Phones, Smartphones, Digital Cameras, Action Cameras, Drones, Tablets, Laptops and more. 2. Delivery policy Subject to stock availability and receipt of payment, order requests will be processed within 1-2 business days and delivered within 5-7 working days or 7-10 working days depending on payment option and confirmed by order number. Free Door-To-Door Express Courier All orders above an amount R399 will be shipped to our clients for free. 3. Export restriction The offering on this website is available to client's within Africa only. 4. Return and Refunds policy Please see terms here. 5. Customer Privacy policy iRobust Tech shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569. 6. Payment options accepted Payment may be made via Visa & MasterCard Cards or by bank transfer into the iRobust Tech's bank account, the details of which will be provided on request. 7. Card acquiring and security Card transactions will be acquired for iRobust Tech via Payfast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. Payfast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy. 8. Customer details separate from card details Customer details will be stored by iRobust Tech separately from card details which are entered by the client on Payfast’s secure site. For more detail on Payfast refer to www.payfast.co.za. 9. Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR). 10. Responsibility iRobust Tech takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 11. Country of domicile This website is governed by the laws of South Africa and iRobust Tech chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature at Block A Willow Wood Office Park, cnr 3rd Street & Cedar Road, Broadacres, 2021 12. Variation iRobust Tech may, in its sole discretion, change this agreement or any part thereof at any time without notice. 13. Company information This website is run by a private company based in South Africa trading as iRobust Tech (Pty) Ltd and with registration number 2016/170691/07 and 2 Directors. 14. Company contact details Company Physical Address: HQ Offices, 2nd Floor, Tower B, Cnr Newmarket and, Northlands Shopping Centre, Witkoppen Rd, Northriding, Randburg, 2161 Telephone: (0)10 157 5029

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